Contact Us

Yes. We ship to the 48 contiguous U.S. states.
We do not ship to Alaska, Hawaii, or any other U.S. islands at this time.
International shipping is not available.

Yes. Cigar State Miami uses an external age-verification service.
All customers must be 21+ and may be asked to upload a valid government-issued ID before checkout.

UPS Ground shipments typically arrive in 3–7 business days, depending on your location.
Processing time is 1–2 business days before the order is shipped.

Absolutely. You can choose Free In-Store Pickup at checkout.
Pickup location:
5911 NW 173rd Dr #12, Hialeah, FL 33015
You will receive an email when your order is ready.

Yes, we create custom cigar labels for weddings, corporate events, birthdays, and private celebrations.
Minimum quantities apply. Contact us for a personalized quote.

Yes. Our cigar bar packages start at $500 and include cigars, setup, and a professional cigar host.
Perfect for weddings, festivals, private parties, and corporate events.

Due to the nature of tobacco products, we do not accept returns or exchanges once the product has been opened or used.
If your order arrives damaged, please contact us within 48 hours for assistance.

We recommend storing cigars at 65–70% humidity and 68–72°F.
A humidor is ideal to preserve freshness and flavor.

Yes. Our store features boutique brands, limited releases, and exclusive blends.
Visit the New Arrivals section for updates.

You can reach us directly on WhatsApp at +1 (305) 939-7364 for questions about products, orders, custom labels, or event services.